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Grace S.
Sam has now helped us buy two homes off-market in Santa Cruz over the past 7 years. He went above and beyond to help us find our home in our dream location on the Westside. Sam and his team are knowledgeable, professional, and a pleasure to work with, and they’ve continued to help us after we closed. We couldn’t be happier!
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Buyer & Seller, Santa Cruz
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Sandy K.
I hired Sam Bird Robinson to sell a duplex I owned in Santa Cruz. It was a very stressful time for me and since I live several states away I was apprehensive about how the process would work. Needlessly so as it turned out. Sam, and the awesome Savannah, kept me informed at every turn, handled all inspections and repairs, and held my hand whenever necessary. Sam did an outstanding job negotiating with prospective buyers and I ended up selling for more than asking price. Supportive, responsive, caring, and above all knowledgeable, truly an expert in his field. It was obvious Sam was always acting in my best interests and I highly recommend him without reservation.
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Seller, Santa Cruz
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Christiane S.
Sam and Savannah were amazing throughout the entire sales process. I was new to selling a home, but they helped ease the stress by guiding me through each step and effectively communicating along the way. They were consummate professionals while still being flexible enough to customize their approach to my unique needs. Their teamwork and expertise were, without a doubt, the reason this sale was such a success. I can't thank them enough!
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Seller, Santa Cruz
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Denise and John R.
How do we sell an out-of-town investment property during a pandemic?!! We called Sam Bird-Robinson and his “Dream Team” (Savannah & Jenessa) and they Made. It. Happen! Passionate. Positive. Communicative. Honest. Transparent. Knowledgeable of the local market. Consistent & regular follow-up and follow-through. Access to great resources. Spot on advice. Strong negotiation skills. In short, all that we were looking for in an agent and so much more. Without ANY hesitation, we can say that Sam is one of the best real estate professionals that we have ever worked with. He made the process smooth, easy & fun. We would highly recommend Sam to anyone looking for a realtor in the Santa Cruz area.
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Sellers, Santa Cruz
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Josh S.
We had to sell our home due to unfortunate circumstances. Sam was very sympathetic to both of our needs and accommodating throughout the process. He was extremely receptive to ideas on how to make improvements (prior to the sale), stage the house, and list it on the market with impeccable timing. We sold our home quicker than I had imagined and under the best possible scenario. Sam was available for and returned phone calls answering any questions or concerns that we had big or small. Savannah, Head of Operations and Listing Coordination, was also a pleasure to deal with. With her input, the small remodel on the house and the staging was invaluable to the sale. Both Sam and Savannah were an absolute pleasure to deal with and I would not hesitate to use them again in the future.
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Seller, Santa Cruz
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Shannon C.
It was great working with Sam. He helped me find and buy my first home. He was always available to answer my questions and took me step by step through the entire process. Invaluable for a guy like me who needed some guidance. Very professional. Top Notch Service!
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Buyer, Freedom
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Ellen E.
We recently closed escrow on an unusual home sale in the Santa Cruz mountains and our Realtor®, Sam Bird-Robinson, deserves special acknowledgment for helping us complete what was a pretty complex deal. The home had been unoccupied for over 2 years when we made the decision to sell and as a result, it needed a lot of work and upgrading. This was a pretty big job to start with, but complicating this was the fact that we live in San Diego and all of the work had to be done with a minimum of our physical involvement. Sam did a superb job of helping us find consultants and contractors then helped coordinate the work, which included clearing the home and lot, removing the old carpet and installing new flooring throughout, replacing dated light and plumbing fixtures, and a complete interior and exterior paint job. When we couldn’t decide on colors or materials for the interior and exterior before we met Sam, he effortlessly brought the consultants together at the house, and they came up with a perfect palette for everything. Sam kept us well informed of progress as we worked towards listing the property and helped navigate us through inspections and resulting repairs/upgrades. Sam put together a very effective marketing strategy and helped guide us through the pricing process and in the end, his advice was absolutely spot on. Despite the physical distance from each other, we never felt as though we had been forgotten. In fact, Sam made a point to check in frequently just to see how we were doing and advise us of what was happening. He anticipated our concerns and questions before we had a chance to even raise them. He was extremely easy to work with, very professional and focused, and highly knowledgeable of the overall process as well as the local contractor and professional resources. Trying to fix up a property and then sell it while living 500 miles away could have been an exhausting, stressful and miserable experience, but Sam made it seem almost routine. We would work again with Sam without hesitation and highly recommend him to anyone looking for working with a real estate professional.
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Seller, Bonny Doon
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Erin & Blair W.
Sam and his incredible team made our families housing dreams come true!! We were looking to move our family to the Westside and sell our home in Scotts Valley when COVID-19 hit. Suddenly our teenagers were remote learning and my husband and I were working from home due to Shelter-In-Place. Our home became everything. Sam was so responsive and supportive during a very challenging time. There were so many unknowns in a very competitive and uncertain housing market. We appreciated Sam’s local knowledge and attention to detail. We appreciated Sam’s frequent communication and support of our family during many challenges. He listened to our needs and recommended a wonderful lender, Joe Hutson. While it took some time to find the perfect house, Sam was on top of it the whole time. We made a failed counteroffer on our dream home, but Sam followed up with the sellers to find that the original buyer backed out and the house was ours! Sam called us with the great news, and we could not be more thrilled!! Following the purchase of our new home, Sam and Savannah were extraordinary in helping us orchestrate improvements to our Scotts Valley property to prepare it for sale. Through family health emergencies, fire evacuations, SIP and COVID-19, Sam and Savannah were there through the entire journey, providing excellent communication and resources, marketing and personal care. After the smoke and ash cleared, our property sold within one day of being on the market, with multiple offers and over asking price. All the hard work and Sam’s advice had paid off! We were relieved and thrilled a new family would be able to enjoy the improved property. Our family cannot say enough about Sam and Savannah—they have been there for our family every step of the way. They made all our housing dreams come true during an extremely uncertain and challenging time. Thank you, Sam and Savannah for everything. Our family is forever grateful to you both.
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Sellers & Buyers, Santa Cruz